How to use Track QR

Get started

A QR tag is a QR code that opens a page in Track QR. People who scan it can view information about the tag and, if its settings allow it, add an event or a comment.

1. Select Create a new account if you do not have an account, and follow the registration instructions.
2. Log in with Sign in or choose Use Google Sign in.
3. Select Create new tag to create your first tag.

Create a QR tag

1. Open Create new tag and select a category. The category controls settings such as visibility, who can add information and notifications.
2. Select Single tag, enter all information now, then Next.
3. Enter a Name, such as “Blue backpack”. Add Custom info. and Notes if needed.
4. Check Contact info (printed on tag). This text will appear on the printed tag.
5. Choose your preferences under Notifications. Same as category uses the category’s setting.
6. Select Create. A PDF opens in a new tab for printing.

Create several tags at once

Select Multiple tags, print now, enter the information after scan to print tags first and add their information later. You can create up to 25 tags at a time, within your account’s available quota.

Fill in and check blank tags before putting them into use. Sign in to the account that owns the tags to edit their information. Only the owner can edit a tag, even when it has no title.

Print and attach your tag

Open the PDF and print it. You can adjust the print settings under Pdf-settings. Measurements are in millimetres and font sizes are in points. Save your changes with Update.

• Make a test print and check that the text is readable.
• Keep the entire QR code and the light border around it visible.
• Scan the printed code and check that it opens the correct tag.
• Attach the tag to a flat, visible surface. Avoid creases, damage and reflections that make scanning difficult.

Scan and add information

1. Open your phone’s camera or a QR reader and point it at the code.
2. Tap the link that appears to open the tag.
3. Read the tag’s information. If the New event form is shown, you can add an event.
4. Choose a type under Event, enter your email address and write in Contact info/comment.
5. To share your location, select Provide position and allow location access when your browser asks. Select Clear position to remove it before submitting. Sharing your position is optional.
6. Follow the form’s instructions, complete any security check and submit your information.

What you can see and do depends on the tag’s category. Some tags require you to sign in or have specific permission. If moderation is enabled, your post must be approved before it is published.

A QR tag does not transmit its location on its own. Any location shown comes from recorded information, for example when the tag was created or an event was added.

Manage tags and events

QR-tags

Find your tags here and open the one you want to work with. When editing a tag’s information, select Save to save your changes.

Event log

Follow events for your tags here.

Your posted information

View information you have submitted.

Create new tag → the category’s pencil icon

Change category settings, including which owner details are shown, who can view the tags and who can add information.

How long is an event visible?

In the category settings, Events controls how many events are displayed when a tag is scanned. Expire determines when an event is hidden from people scanning the tag. Delete determines when it is removed from the system.

Check which contact details the category displays and what information you print on the label before sharing or attaching the tag.

Notifications

Notifications can be controlled by both the category and the individual tag. Options include turning notifications off, receiving event notifications and including scans. There is also an option for scans when a tag is marked as lost or stolen.

If scan events are disabled for a category, scan notifications will not work for its tags. To receive browser notifications, you must also allow notifications for the website in your browser.

Account and sign-in

Open Account to manage your account. If you have enabled two-step verification, enter your security code in the Security code field when signing in.

If you cannot sign in, select Can't acccess your account? in the sign-in form. You will find Password recovery and Disable 2 factor authentication. Choose the appropriate option and follow the instructions.

On a shared computer, leave Keep me signed in and the option to skip the security code unchecked. Select Sign out when you are finished.

Frequently asked questions